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FAQ

The FAQ of Palazzo Venere offers answers to the most common questions. For further information, don’t hesitate to contact us.

Where is Palazzo Venere located?
Palazzo Venere is located in the heart of Rome, between Piazza del Popolo and the Spanish Steps, offering an exclusive and elegant setting for an authentic Roman stay.

What are the nearby masterpieces and hidden gems?


Does Palazzo Venere have a Concierge?
Yes, Palazzo Venere provides guests with a modern and experienced concierge team that is able to respond to every expectation and request. The concierge team can plan tours, visits and exclusive experiences tailored to the guests’ preferences.

What are the check-in and check-out times?


Is it possible to have an early check in or a late check out?
Upon request, it is possible to book an early check-in and late check-out. A surcharge may apply depending on availability and time.

Is the Reception open 24 hours a day?
The reception is open and at your complete disposal 24 hours a day.

Does the hotel have a baggage storage room?
Yes, the hotel offers complimentary baggage storage during the dates of your stay.

Does Palazzo Venere offer breakfast?
A rich buffet breakfast is served daily from 7:00 am to 10:30 am. If not included in your rate, breakfast costs €18 per person (€10 for children up to 10 years). Guests with breakfast included may request a Breakfast Box at no extra charge until 9:30 pm the previous evening.

Does the hotel offer Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel. Simply connect to the "Palazzo_Venere_WiFi" network and follow the instructions provided.

Is parking available?
The hotel does not have private parking; however, there are convenient options nearby:


Please contact the reception at +39 06 874030890 for updated rates and directions.

Are pets allowed?
No, for hygiene reasons, pets are not permitted in the hotel.

Does the hotel offer airport transfers?
Yes, private transfers to and from Fiumicino (FCO) and Ciampino (CIA) airports can be arranged upon request through the reception at least 12 hours in advance.

Does the hotel have any interleading rooms?
The hotel has interleading rooms that can become the perfect solution for a family vacation between the Junior Suite and Deluxe Suite.

What amenities are included in the rooms?
All rooms feature:


Does Palazzo Venere have air conditioning and heating?
Yes. Heating and air conditioning are available and it is only possible to turn them on at certain times of the year according to current regulations in Italy. In each room it is possible to turn them off or change the temperature +/- 3 degrees.

Is there wake up service?
Yes at Palazzo Venere you can:


How to set the alarm on the TV?

  1. Turn on the TV.
  2. Go to the settings menu.
  3. Select the "Alarm" or "Set Alarm" option
  4. Choose the time you want to be woken up
  5. Customize the type of ringtone you want.


What makes Palazzo Venere unique?
Palazzo Venere is a 4-star boutique hotel in the heart of Rome, an oasis of tranquility between the bustling shopping streets Via del Corso and Via del Babuino. It is located in Via Laurina, between the Spanish Steps and Piazza del Popolo, just a short walk from Rome's main monuments like the Pantheon, the Trevi Fountain and Villa Borghese. Palazzo Venere pays homage to the Goddess Venus, celebrating the feminine universe throughout a contemporary and elegant atmosphere.

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